FAQs
**Q: What is your dress code?**
A: We kindly ask our guests to adhere to a smart or polished casual dress code. Tank tops, flip-flops, gym clothes, and sleeveless shirts are not permitted. Dress shorts and well-kept jeans are acceptable.
**Q: Do you have gift cards for purchase?**
A: Gift cards can be purchased in person at the restaurant. Physical gift cards can also be shipped at the purchaser’s expense via a traceable delivery service, which will provide a shipping label and packaging upon pickup. The purchaser waives all liability from the restaurant once the gift card has been collected. We do not sell gift cards online.
**Q: Is there a kid-friendly menu available?**
A: We do have a specific kids' menu, and several of our menu options are suitable for children, including Mac & Cheese, F&O Burgers, Roman Pizza, and Kobe Meatballs.
**Q: Do you have a corkage fee?**
A: Guests are allowed to bring outside wine that is not on our list. A fee of $35 will be charged for each 750ml bottle.
**Q: Can we bring our own dessert or cake?**
A: Guests are welcome to bring a celebratory dessert from an outside bakery. A dessert service fee of $3 per person will apply. Please note that sparklers are included, and your cake will be presented, cut, and served.
**Q: Can we bring our own decorations?**
A: Floral arrangements, balloons, runners, and tablecloths are welcome. Glitter and confetti are not permitted.
**Q: What is your cancellation policy?**
A: For holiday cancellations or no-shows within 48 hours of the reservation, a $20 per person fee will be incurred.
**Q: Do you have gluten-free options?**
A: Yes, we offer gluten-free options, which include our meat, seafood, and vegetable selections. However, we cannot provide any gluten-free pasta or bread.
**Q: Does Fire & Oak offer private dining rooms?**
A: Yes, Fire & Oak has private dining spaces available for corporate events, birthdays, anniversaries, and holiday parties. Please visit our private dining page for more details.
**Q: How many guests can the private rooms accommodate?**
A: The capacity of private dining rooms varies by location and can host between 8 to 175 guests.
**Q: Can F&O host business meetings or presentations?**
A: Yes, both locations are equipped with AV equipment and can provide custom menus for business dinners and presentations.
**Q: Does F&O offer event packages or prix-fixe menus?**
A: Yes, Fire & Oak provides customizable event packages for groups. Please contact your preferred location for available options.
**Q: Do you offer Happy Hour?**
A: Yes! Guests can enjoy Fire & Oak’s Happy Hour from 3 PM to 6 PM, Monday through Friday. We offer discounted pricing on a variety of food and drinks in the bar and lounge. Please check our Happy Hour menu and Happenings page for current times and specials.
**Q: Do you have brunch at Fire & Oak?**
A: Fire & Oak in the Westin Hotel serves a lively weekend brunch featuring brunch classics, Raw Bar, Prime Steak offerings, and a Brunch Happy Hour. Please view the Brunch Menu for current offerings and times. Our Montvale location does not offer brunch.
**Q: Where do I park?**
A: Parking for Fire & Oak at the Westin Hotel is located in the self-parking garage to the right of the hotel entrance. The parking rates are as follows:
- Up to 3 hours: $5
- Up to 4 hours: $20
- Up to 10 hours: $30
Fire & Oak will validate your parking, offering a 25% discount. Additionally, Fire & Oak Montvale provides complimentary parking in their lot. Please note that there is no valet service available.
**Q: Are dogs allowed?**
A: Only service animals trained to perform tasks covered under the ADA are permitted inside the restaurant.